timmydatoolman wrote:Still on hold 1 hour 28 minutes now, code is Xre-1000 online research says it's a problem with my rare code sure wish somebody cared . According to Comcast they gave me the free upgrade because I'm one of their best customers, sure hate to see what they do to the people they don't like !😢
xre codes are normally 5 numerics would you recheck the number?