I've got the same X1 mini cable box connect issue. I swapped all components at least twice (including the X1 mini). I then thought the problem was with the cable-in connection to the room, until I replaced the X1 mini with an unused DTA box (using the same coax cables) and got a cable signal. I then moved the X1 mini to another room and got the same "can't connect" issue. Primary TV with DVR works fine. I think the issue is that the X1 mini can't connect to the DVR. I've scheduled a service call (and will no doubt be charged by Comcast). I've spent way too many hours debugging this issue. I would have kept the original DTA if I knew it was going to be this much of a time drain. Tech support wasn't much help ... reset and/or power cycle all devices. Has anyone with this issue resolved it without requiring a service call? A frustrated Comcast customer!!
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