The XR11 remote works just fine with the RNG-150 box. However the voice command feature does not work with that combination.
The RNG-150 is not the X1 box you want to have. Please read here: http://customer.xfinity.com/help-and-support/cable-tv/x1-hub-vs-companion-box
Swap the the RNG-150 for an XG2. You will be much happier.
vrb747 wrote:Is there a reason Comcast would send out a box that doesnt work with the remote? They sent me the box and the remote, its pretty weird.....