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Rio problems

Anyone else not able to watch Rio's live events? Including women's gymnastics?

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Re: No TV Box Will Activate but Internet Great

MoCA should be disabled on your internet gateway for X1 to work properly. EDIT: I stand corrected. Thanks for the clarification Andrew.

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Re: Rio

Just say "Medal Count"

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Re: No TV Box Will Activate but Internet Great

HowAboutThisOne wrote:MoCA should be disabled on your internet gateway for X1 to work properly.Not necessarily anymore.

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Re: Blue Screen of Death😬

Have you hooked up a DVD player or other device the same way to see if it's the tv? Are you on the proper input?

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Re: X1 Technical Issues - reception issues with a few channels using X1 platform

reception issues with a few channels using X1 platformreception issues with a few channels. WTH... Can Comcast meet the connectivity demand we are paying for?? Thinking of going to Aty General. Any one...

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Re: X1 Technical Issues

did you ever get your connectivity issues addressed.  I too have issues and question if they can support what we pay for.

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Re: reception issues with a few channels using X1 platform

This is a common issue with X1 and is discussed in this forum daily.X1 boxes need nearly perfect incoming and outgoing signal levels to work properly. I suggest you have Comcast send a tech out to give...

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Re: voice remote

adding..  I have 3 STBs with voice remotes. When the batteries get down to 40% i change to fresh batteries on the other 2 STBs and use them 'up' in mine until they are too low to work. What I have...

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Re: reception issues with a few channels using X1 platform

Thanks reply. They came out a while ago for same issue. Did have low signal coming in. Did not know why?? Placed a booster and seemed to help for a bit but now having issue. Just really PO'd right now....

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Re: Florida customers - Are you having a problem with DVR and On Demand?

studolgon wrote:After speaking with three customer support agents, the third finally told me there is a Florida-wide outage of DVR and On Demand.  Can any other Florida-based customer confirm? The...

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Re: voice remote

Rustyben wrote:adding..  I have 3 STBs with voice remotes. When the batteries get down to 40% i change to fresh batteries on the other 2 STBs and use them 'up' in mine until they are too low to work....

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Re: voice remote

Rusty remains the king of TMI...ComcastAndrew wrote:Rustyben wrote:adding..  I have 3 STBs with voice remotes. When the batteries get down to 40% i change to fresh batteries on the other 2 STBs and use...

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Re: reception issues with a few channels using X1 platform

Unfortunately not all Comcast techs know how to troubleshoot this in regards to X1 service.You probably need to have another tech out.JG2016 wrote:Thanks reply. They came out a while ago for same...

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Re: reception issues with a few channels using X1 platform

Thanks again. May give it a shot but then they try and charge. Just frustrating. As I mentioned. We pay a lot for a prescribed service that they can't seem to meet so might be all we can do is report...

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Re: reception issues with a few channels using X1 platform

No need to threaten Comcast or anyone else.  They hear this stuff hundreds of times per day so they are used to it.We all pay a lot. The question is do you know the correct steps to get these things...

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Re: reception issues with a few channels using X1 platform

I know. We pay so we should have to fix our own issues. Comcast CEO took home 36 million in pay last year. Threatening may be the only way. It's not the sales associates fault of coarse but obviously...

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RDK-03004 Error Message, Tried usual troubleshooting

I am getting the RDK-03004 Error Message. Main X1 Box in Living Room (No Splitters) Secondary X1 Box in Master Bedroom Netgear Modem & Apple Airport Express in office All devices are connected to...

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Unable to tape more than one episode of Jeopardy-Guide is off

Xfinity guide needs work. Unable to record all episodes of jeopardy, only one episode at a time - been like this for months. Guide says recording is set, but no red dot appears and show does not...

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Re: Florida customers - Are you having a problem with DVR and On Demand?

ComcastCares‏@comcastcares For customers with the DVR/VOD issue, reboot the X1 box by pressing the A button on your remote and select restart. This should resolve it.

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