Upgraded my comcast service last week and received my X1 cable box today. When I turn it on, I either get the welcome boot up screen, followed by the connected to my entertainment screen, to nothing, or a bright blue screen. My television defaults to a black screen, when nothing is on the input. I have a tech scheduled to come out, but the earliest they can come is sunday (superbowl!!!). I tried using the online chat feature, but to no avail. Any tips to get it working?
↧