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Re: Daily X1 failures, and off-hour customer service

Enyo wrote:I've had problems with two of my three X1 boxes (the non-dvr boxes) since I got the service. The guides and menus constantly freeze up. I've been told by customer service that I am supposed...

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Re: X1 Technical Issues

_Cross posting from another thread to in here for hopefully more exposure.  Strange issue with Vertical image placement:  If you look at the image there is a black bar at the top, but also about 2...

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Cable

Moved to Customer Service

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Re: Arlington Heights, IL Outage

JohnM2 wrote:Anyone else experiencing TV cable outage today 2/2/16? I've been out since befoe 6AM and am still getting the run-around from Comcast.ETR 10:44 CST

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Re: New XiD-P boxes black screen and XR11 remotes not working with it....

This is the EXACT same problem I am having!

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Re: Dish Hopper 3 New Features - Will we ever get these on Xfinity?

In the grand scheme of things, Comcast is behind only in 4K (dreadfully behind) and external storage (obvious X1 weakness)...Rustyben wrote:CoreyD wrote:And they also now have a voice remote, so Dish...

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tiny harddrives on dvrs and backing up shows

Since the dvr deive only saves 89 %, and its so tiny it only saves 2 weeks of the shows i like to save,  I attached an external drive, but it didnt show up as an option to save shows to. How do i back...

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Re: X1 platform and external hard drive

Its not enough for hd programs

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Re: X1 platform and external hard drive

Duplicate Post Removed.

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Re: X1 platform and external hard drive

so you are paying extra for all these services so you don't have to buy an external drive at $50 for a small 1 terabyte?

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Re: X1 platform and external hard drive

How much do you want to pay for cloud storage if you already have a backup drive?

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TV Settings

How do I know what Device Settings to choose? 

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TV Settings

Duplicate Topic Removed.

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Re: X1 Technical Issues

Upgraded my comcast service last week and received my X1 cable box today. When I turn it on, I either get the welcome boot up screen, followed by the connected to my entertainment screen, to nothing,...

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Re: X1 Technical Issues

I had a simular experience and switching out my hdmi cable actually helped. I know it does not make sense because you do have output displayed when it is starting up. But it did seem to work. Or maybe...

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Re: X1 Technical Issues

kelseyllhunt wrote:Upgraded my comcast service last week and received my X1 cable box today. When I turn it on, I either get the welcome boot up screen, followed by the connected to my entertainment...

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Re: TV Settings

mbaraket wrote:How do I know what Device Settings to choose? Are yo referring to your TV's settings?  Cable box settings?The Support Forums are "public" forums and you should not post identifiable...

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Re: tiny harddrives on dvrs and backing up shows

RockUT wrote:Since the dvr deive only saves 89 %, and its so tiny it only saves 2 weeks of the shows i like to save,  I attached an external drive, but it didnt show up as an option to save shows to....

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Re: X1 platform and external hard drive

RockUT wrote:How much do you want to pay for cloud storage if you already have a backup drive?Cloud is free with the X1 platform if your market supports it... But this IS NOT what you think it is.  It...

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Re: X1 platform quits working off and on between 12 and 3am daily

Enyo wrote:I know what you are talking about. I also know that the boxes reset around 3. However, I know that the problems I experience aren't related to that reset. Just the other day my box did its...

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