judyperkins241 wrote:Have a solution to the Xfinity X1 Playlist loss problem and its not a good one. After trying everything, even Comcast tried. The solution was that Comcast Service had to come and changed my Master Box with a new one. This did take of my Playlist problem OK, however, I lost everything that I had recorded up until that time. So, I guess I would have to say that if you want your X1 Playlist back it had better be worth the loss of everything you recorded.
did you check your cloud DVR using a desktop/laptop to xtv.comcast.net or by using a smartphone app xfinity X1 ?
You will probably find your missing recordings there.