Enyo wrote:
I know what you are talking about. I also know that the boxes reset around 3. However, I know that the problems I experience aren't related to that reset. Just the other day my box did its reset, and about 15 mins after that I was in the guide and got froze for about 15 mins. Kind of strange for the box having been freshly reset.
Random resets and a LAG in the guide ( freezing ) are indications of degraded/poor signals to the X1 box. ONly a Tech onsite can evaluate and make the repairs necessary to fix these issues. Suggest you schedule a Tech vsit.
The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses). Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.
