I am in the Atlanta area. I have also been experiencing this audio issue. Still am. My STB has not yet received the 2.3.8.1 software update. How long do I have to wait? My X1 box is wired directly into my TV. I used to be able to hear dialogue comfortably with the volume turned down to as low as 10%, for many months in a row. Now I have to turn it up past 30%, sometimes even 50%. Which makes the other sound effects sometimes too loud at night. It's a real problem.
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