Re: trying to set up new (replacement) x1 box but can't select your language....
I had this happen when trying to set up an Xi3. Make sure that the DVR is on, not sleeping. Even though the phone rep insisted that couldn't be the problem, as soon as I turned on the DVR it worked.
View ArticleRe: X1 Review
I am usig the 'companion set box in my room while my wife uses the main setop box in the living room. I DO press the same button to resume as I do when I pause. The same thing happened again TWICE a...
View ArticleRe: X1 Review
Sorry about the delay in answering Elena. I don't go on the Comcast site every day and there are no 'alerts' that pop up on my phone or computer when I'm not online. That may be an idea for the Xfinity...
View ArticleRe: ATMOS
raffin wrote:Rustyben wrote:raffin wrote:PX001ANI had 3 of those (one greenie 2 bluies) but they have a hardware flaw that does not allow the 6 channels on the cablecard to all be used. Call in when...
View ArticleRe: X1 Review
UPDATE: I just tried the online troubleshooting tool while signed into my account and the second option seems to have fixed this issue! Thanks for the help and suggestions from the member/customers and...
View ArticleRe: ATMOS
My Marantz AV receiver is two years old and does not have Atmos processing but I agree that the demo's sound extremely good and they are very "spacious" sounding. My Marantz confirms it is receiving...
View ArticleRe: Xfinity "RESTART"
Why does it have to be the same time for everyone as you are stating? Why can't we have the control? After all, people aren't made out of the same mold. We're all different with different activity and...
View ArticleRe: X1 operating system has severe systemic programming issues
Hello bmersh, I apologize for the trouble you are having with your X1 equipment. I have scheduled an appointment for a technician to come out and troubleshoot your issues. I will send you a private...
View ArticleDVR in any room? Not working in kids rooms
I have the X1 package and on the bill for the past year there is a charge for DVR in any room. I was told by neighbor that you should be able to access the DVR from other rooms if you have other tv's...
View ArticleRe: DVR in any room? Not working in kids rooms
BSwanson wrote:I have the X1 package and on the bill for the past year there is a charge for DVR in any room. I was told by neighbor that you should be able to access the DVR from other rooms if you...
View ArticleRe: X1 Audio Dropouts (again)
When will it be fixed for the XG1 PX001ANMD? Thats the model I have
View ArticleRe: Would you recommend X-1?
😃😃😃Well, I'm posting a thank you for all the helpful people here. 😃😃😃Unfortunately, the X1 does seem to present a great many issues. I've only had Xfinity for four days (almost four) and it's not just...
View ArticleRe: Reporting a new freezing glitch...
adammusic22 -- Your firmware was not up to date. I have pushed the latest version to your box. I am unsure how quickly it will download and you may not see this until your box resets overnight. Can you...
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Re: Xfinity "RESTART"
geek46 wrote: 5am may be okay with you but probably not for those that rise early to watch local news, weather and traffic for long commutes into work.... That was EXACTLY my point... didn't you even...
View ArticleRe: Game of Thrones picture quality? Crushed blacks?
I have been experiencing this exact thing. The dark scenes in game of thrones are so blurry. You almost see trails from the movements. I've only noticed this when watching game of thrones on the X1...
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Re: Upcoming X1 Updates
I just wanted to say I really like the new on screen video control display when fast forwarding If your wondering it's in the Comcast Labs with the latest update.
View ArticleRe: X1 Volume Issues?
I am in the Atlanta area. I have also been experiencing this audio issue. Still am. My STB has not yet received the 2.3.8.1 software update. How long do I have to wait? My X1 box is wired directly...
View ArticleRe: Upcoming X1 Updates
Also are we ever going to get the option to put our "favorites" on ABC order?
View ArticleRe: XR5 remote and PR150BNM - three different TVs - mute buttons do not work
UPDATE: I requested and was assured I would be overnighted three new boxes. Nothing arrived the first day. Called Comcast. Nothing was ordered. Re-ordered. Today ONE of the old (wrong) boxes...
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