bruiserbaresi wrote:I am experiencing an issue with Parental Controls on my X1 system. If I set the Parental Controls for TV shows rated TV-MA to require a PIN, and I also set up Movies rated R and above to require a PIN, every time my kids try to watch a kid show On Demand (which is rated TVPG) they are getting prompted to enter a PIN. The PIN is being requested for all shows. If I remove the lock on the Movies, then they are not prompted for the PIN when trying to watch the exact same kids show On Demand. Why would the Movie rating pin/lock cause this to happen? Is there a solution to fix this? I have tried a restart of the box and also resetting Parental Controls entirely, yet the same issue is there. Thanks in advance for any help.
If you have the time, read through the following thread. I've raised similar issues (and documented the behavior) on at least a couple of occasions and have yet to receive acknowledgement from Comcast that a problem with Parental Controls even exists.