When X1 boxes are sluggish it is rarely a firmware issue.
Please confirm that your remote is RF Paired to the box. If the remote is already paired and it is still sluggish that points to signal issues that may require a tech visit.
When an X1 box is fighting with deficient signals, sluggish response is often one of the results.
Please confirm that your remote is RF Paired to the box. If the remote is already paired and it is still sluggish that points to signal issues that may require a tech visit.
When an X1 box is fighting with deficient signals, sluggish response is often one of the results.