ComcastAndrew wrote:
Emilyberman1 wrote:
My X1 is not working my TV keeps giving me a purple/pink page saying something isn't right RDK-03004. I can't get my tv to work I rebooted it a number of times,called Comcast with no luck besides make an appointment.Your dvr is showing offline. And just by looking at the signal levels of your modem( it's out of spec) as comparison, that's where the issue is. Unfortunately being in an apartment, there may not be much you can do until the tech comes out.
After resetting, your dvr shows online but I would still keep your appointment to get your equipment in spec. You'll continue to have issues if you don't.