Re: Volume issues
No, I called comcast support and they told me they couldn't get the firmware to me and to go exchange the box. I did that and it still had old firmware on it so I haven't done anything since.
View ArticleRe: Free movies NOT playing
JNHall77 wrote:Dodge Ball, The Night Before & many other free movies will not play. When you click play the movie comes up acts like it will start then there is a long wait with a blank black...
View ArticleRe: 4k Olympics Broadcast??
Rick: I am aware of the 4K cameras at both the golf tournament and Super Bowl. I watched both. The cameras were set up on the 18th hole and the announcer said the grass would look a different color...
View ArticleRe: Error tuning in on spanish channels
Also, just realized this issue is only prevalent on my TVs. All channels work just fine on my Xfinity TV iPad app.
View ArticleRe: Error tuning in on spanish channels
w1ndyc1tyfan7 wrote:Also, just realized this issue is only prevalent on my TVs. All channels work just fine on my Xfinity TV iPad app.I answered your private message but also answering here to help...
View ArticleRe: My DVR says 1PST
Emilyberman1 wrote:My X1 is not working my TV keeps giving me a purple/pink page saying something isn't right RDK-03004. I can't get my tv to work I rebooted it a number of times,called Comcast with no...
View ArticleRe: My DVR says 1PST
ComcastAndrew wrote:Emilyberman1 wrote:My X1 is not working my TV keeps giving me a purple/pink page saying something isn't right RDK-03004. I can't get my tv to work I rebooted it a number of...
View ArticlePairing XR 1 to Denon receiver AVR 791
New voice remote is paired to TV and controls fine. Trying to pair to receiver and have tried all codes that are offered at setup for Comcast. Any ideas?
View ArticleRe: Pairing XR 1 to Denon receiver AVR 791
Have you tried ALL of the codes listed here: https://customer.xfinity.com/remotes/I used to have an older Denon and there was a code that worked for the XR11 remote.FYI there is also a manual code...
View ArticleNo picture just snow
I bumped my remote and the picture on my tv disappeared. Still have sound. Picture looks like snow.thank you, Yvonne Ray
View ArticleRe: X1 equipment Xid 150N
ComcastZach,I hope someone in your company realizes just how highly defective this is....? And how far it degrades the customer experience....?To make matters worse, I ran into a Comcast field tech at...
View ArticleRe: Ads on menu bar
Tek wrote:They just added it a few days ago. Maybe your box is not updated with it yet. It is defiantly under the main menu options now. Photo attached. Ah. Yep. I don't have those, but also the...
View ArticleVideo On Demand service is undependable and glitchy
Our On Demand is glitch almost all the time. Really sick of poor service delivery.
View ArticleRe: 4k Olympics Broadcast??
I noticed on the Ultra HD Sampler app that the different shows and episodes have had the links to commercials changed. Episodes I watched before now show ads for Rio Olympics using the X1 Box. The...
View ArticleRe: Ads on menu bar
I've got them now. Not sure I consider the icons to be ads however. They aren't advertising a 3rd party product. I think they are better described as links or shortcuts.I have not tried to remove them....
View ArticleRe: Remote code for Insignia
Codeseeker wrote:The selection screen for the codes not listed in the remote fold out, does not work. I need the Insignia 5 digit code to make the remote work the TV.Thanks codeseekerI find it easy to...
View ArticleRe: Sound goes mute on X1 system
Hi vmcampasano, I apologize for the issue you experiencing. I will have to send a signal to the TV box. Please let us know the best time to send the signal.
View ArticleRe: Unable to play video XRE-03092
Hi John-Sheldon, Please let us know if you still need assistance.
View ArticleRe: NO RECEPTION AND WAITING FOR COMCAST TO REPAIR MY TVs, PLEASE HELP
Hi stanroz, Please let us know if you still need assistance.
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