thanks for the Info I would have done that but I don't have or use a cell phone - I am 69 years old..
I do have a tablet but I believe I need to be away from my house to test it -- I mean I. need to be away from my house WiFi signal and using a hot spot like at McDonalds or someplace is that correct ? I will turn on a video camera of my TV while I am out and when I get back home I am sure from yout test I will see the channels changing and kt following the other ommands I input into my tablet x1 t remote APP the video.
Twiiter Comcast reps are no better, I got very curse responsew from them inre to this problem and they never addressed the erroneous info Iwas given by two different chat reps
one more question is there any way to get the MAC adress of a device that was used to send emails or text messages if they were masked / ghosted. I have tried to get the IP but can't because of privacy regs
THA KS AGAIN FOR YOUR HELP I cant wait until my 2 years is up to drop Comcast ...
BJK