Re: Game of Thrones picture quality? Crushed blacks?
I came here to see if other's had noticed the picture quality issue watching GoT on X1. The compression seems off the charts and dark scenes are almost unwatchable. I switched to using the HBO GO app...
View ArticleRe: Can I enlarge the Text on the TV guide screen X1?
John3758 wrote:If the size of the font is too small then...If your TV is not HD, then set your box to 480i.If your TV is HD, then set your box to 480i then back to 1080.Hi John. My set in this room is...
View ArticleRe: MAKE THE USER GUIDE LARGER (font?) FOR VIEWING.
ComcastMatthew wrote:If you are having difficulty reading X1 font please reach out to https://www.comcastsupport.com/ChatEntry/Default.aspx?Trouble.Accessibility|form to chat with an Accessibility...
View ArticleRe: Program reminder on X1
Hello All -- The reminder feature not showing up is a known issue. This feature has been in Comcast Labs with a full roll-out planned. Once we have a fix in place, we will be implementing it in an XRE...
View ArticleRe: Remote Box Image Quality issues / questions
RickGr4 wrote:I have a different take on this. There are roughly 10 million X1 boxes in service and you are the first person I am aware of to register this complaint. I believe this problem is unique...
View ArticleRe: Game of Thrones picture quality? Crushed blacks?
I am a recent DirecTV convert and Comcast Game of Thrones is pretty bad. If you want to see what Game of Thrones can look like try watching through HBO Go on an AppleTV or even better rent the...
View ArticleRe: Game of Thrones picture quality? Crushed blacks?
bcarillon wrote:I would be shocked if Comcast does anything about this. Until which time there additional bandwidth available, compression necessary to "fit" everything through the pipe will continue...
View ArticleRe: XR11 Remote needs new batteries after a month.
Gang, Please message me here and I will arrange to get you all new remotes. Sorry for the inconvenience.
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Re: XR11 Remote needs new batteries after a month.
I have had mine for maybe a month, so I haven't noticed this problem yet. If I do, however, I would be inclined to invest in rechargeable batteries, twice as many as I need for however many of these...
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Re: Using the Guide via the remote
Never mind. Somehow I missed someone already giving you the answer I gave. I don't see a way to delete my post, so I'm just editing it!
View ArticleRe: Why has no provider done this yet? And other ideas.
John_Ross_ wrote:Heck, considering what a corporate giant Comcast is, they should just by TiVo, create a super box with beautiful customization options, crisp performing software, xfinity on demand and...
View ArticleRe: MAKE THE USER GUIDE LARGER (font?) FOR VIEWING.
Hello Kaniac,I apologize for any frustration. We will pass along your feedback. We do offer voice remote and speaking guide that may help.
View ArticleConstant freezing and API Errors
After months of great viewing on my laptop, my TV programs, whether live or recorded, freeze. Sometimes they continue other times just remain frozen.I also get messages that I am NOT on my Home...
View ArticleRe: Program reminder on X1
Not to be a nitpicker, but I thought the rollout was already coming out of Labs as of late April, according to this post by ComcastThomas. Did something go so wrong that the rollout was scrubbed? Is...
View ArticleRe: X1 Companion Box Factory Reset
Is there a way to reset an Xi3 STB, to factory. We wish to re-assign the account. My wife and I have consolidated Comcast accounts and she moved over her Xi3 to go with my two others (and Xi1 DVR). The...
View ArticleRe: X1 Companion Box Factory Reset
I don't know what to do because I am just a customer. But what I have always done with Comcast is go to my Comcast store and had them handle my account changes. They always give me a receipt as proof...
View ArticleRe: x1 set top box display
No. http://customer.xfinity.com/help-and-support/cable-tv/x1-hub-vs-companion-box
View ArticleVideo Resolution Changes After Sleep/Standby
I have my Arris XG1-A set to output at 16:9 1080p. After the device goes to sleep after 4 hours, it will power back up at 720p. When I go to settings, it is still toggled on 1080p, but I have to select...
View ArticleRe: Constant freezing and API Errors
It might be worth a shot to call and have a rep refresh your account. I had some errors at one point and it fixed it.If not, you could setup a service visit or possibly exchange your X1 box
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