Re: Error RDK-03060
Hello Sandibf, I am more than happy to provide you steps to resolve the error message RDK-03060. This error message refers to your HDMI configuration preventing the video from playing. Your Comcast Box...
View ArticleRe: xr11 remote dvr when using the ff or rewind works fine but when i hit...
Well, ONDEMAND is streaming from Comcast, DVR is not, so there's bound to be a delay with the playback controls on OnDemand, but if it's several minutes of a delay there's something wrong. Try the...
View ArticleRe: MAKE THE USER GUIDE LARGER (font?) FOR VIEWING.
Kaniac wrote:ComcastMatthew wrote:If you are having difficulty reading X1 font please reach out to https://www.comcastsupport.com/ChatEntry/Default.aspx?Trouble.Accessibility|form to chat with an...
View ArticleRe: Playing a recorded series
Hello Stealthammo, We do offer the Auto Play Next Episode feature via our Comcast Labs menu. This feature is pre-release and not officially supported at this time. In order to turn on the Comcast Labs...
View ArticleRe: X1 Technical Issues
Wow, how frustrating! And it's weird. I definitely have the nightly reboot at that time happen, which drives me absolutely crazy since I am very much up and using the TV at that time, but I have never...
View ArticleRe: DVR is not recording the buffered portion of a live program
igp6 wrote:The amount of space required for that kind of storage would be ridiculous wouldn't it?. And I'm pretty sure there would be some content providers who wouldn't like the idea. There would have...
View ArticleX1 code RDK03032
Somebody needs to send a message to President Tom K. and let him know how many people are having problems with the X1 platform- specifically the error code RDK03032. The on-line techs have no idea how...
View ArticleRe: X1 Technical Issues
Hey, I have my one main DVR, then 3 extra boxes. All of the other boxes are not being used at that time, so I am not sure. I am going to try and run around the house tonight and check all the boxes...
View ArticleRe: X1 Audio Dropouts (again)
Eric,Please roll out that firmware update to me. I can assure you my issue is ONLY this audio dropout bug.I just signed up for a Triple Play premiere and am already regretting it if my box has this...
View ArticleRe: Bravo On Demand not working
Hi ComcastCrystal,It's all Bravo shows that are normally available..Just pulled it up now and there are no shows listed again.It gives the text overview of what the Bravo channel is, the option to...
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Re: DVR Recordings Not Showing Up And Deleting
ComcastZach wrote:Rustyben -- That's a new issue we became aware of recently. When your DVR and Cloud recordings match, your DVR should show more space used vs Cloud showing more space used. We've been...
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Re: Program DVR
ComcastTammy wrote:vince2- You can Auto record shows: 1. Press the button on your remote or the icon from theQuick Menu.2. Select Search & Record, then choose the appropriate SearchCategory: Search...
View ArticleRe: Upcoming X1 Updates
2themax wrote:I had firmware 2.4p2s1 for 2 days and now I'm back to 2.3. I did notice while on 2.4 that the box was more responsive and the font used throughout the menu system was sharper and less...
View ArticleRe: DVR Series Recordings
I have already found out how to delete my series recording. I no longer schedule series recordings because it doesn't work. When I set up a series recording for new episodes only, it records all...
View ArticleRe: X1 code RDK03032
walt524 wrote:Somebody needs to send a message to President Tom K. and let him know how many people are having problems with the X1 platform- specifically the error code RDK03032. The on-line techs...
View ArticleRe: Bravo On Demand not working
koda1789 wrote:Hi ComcastCrystal,It's all Bravo shows that are normally available..Just pulled it up now and there are no shows listed again.It gives the text overview of what the Bravo channel is, the...
View ArticleRe: DVR Series Recordings
PeggylynnT wrote:I have already found out how to delete my series recording. I no longer schedule series recordings because it doesn't work. When I set up a series recording for new episodes only, it...
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X1 Non-DVR PR150BNC Very Slow Menus/Channels, Good Signal
Hi all, I have a PR150BNC non-DVR box, great signal, but the navigating any menu's or changing channel is slow, 1-3 seconds, and the delay gets longer and longer until I reboot the box. I got the...
View ArticleRe: Bravo On Demand not working
Rustyben wrote:koda1789 wrote:Hi ComcastCrystal,It's all Bravo shows that are normally available..Just pulled it up now and there are no shows listed again.It gives the text overview of what the Bravo...
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Re: Font too small on the X1 Guide Channel
RobertWy wrote:? Do you mean like this? Yes, this. This kinda proves our point. Even the program names are unreadable.
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