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X1 Streaming quality is inferior

Hi, everyone.  I took a look at the X1 threads we've been asked to post in and it's clear that it's mostly people trying to troubleshoot problems with their X1 boxes.  That's not what this post is...

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Re: Nearly all "favorites" deleted from guide

milehiguy wrote:Flyinion wrote:Same problem here except they weren't actually deleted.  They were ALL re-assigned to the NON HD versions including all the non-HD Starz, etc. channels which weren't even...

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Re: Signal shortage question for xfinity techs

Let us know when that actually happens. I had to wait over a year, and made dozens of calls to get that done. 

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Re: X1 DVR show Pst in display. what does that mean

I have the same issue... repeatedly.

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Re: My X1 DVR is in the living room. I can watch recordings in my bedroom but...

adding... Request an Xg2 companion box as it will also free up tuners on your DVR for use in recording. The Xg2 has 3 tuners to loan out to your other Xi3/XiD devices.

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Re: X1 Streaming quality is inferior

LaserDuck wrote:Hi, everyone.  I took a look at the X1 threads we've been asked to post in and it's clear that it's mostly people trying to troubleshoot problems with their X1 boxes.  That's not what...

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Re: X1 DVR show Pst in display. what does that mean

Trapgeek wrote:I have the same issue... repeatedly.You may need to get a tech out. Both your DVR and your modem are far out of spec.DVR. It may be a plant or drop issue.Both devicesUpstream...

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Re: X1 DVR show Pst in display. what does that mean

Trapgeek wrote:I have the same issue... repeatedly.when you are having the issue at the moment call 800-Comcast and let them run their remote tests and if necessary, schedule a technician to come to...

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Re: X1 DVR show Pst in display. what does that mean

In regards to tech visits, I had a pleasant experience in Houston yesterday: I had an issue with my Xfinity Home smoke alarm and the tech came to the door (earlier than first scheduled) and one of the...

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2 year promo ended

Moved to Customer Service

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Re: Inability To Schedule Manual Recordings By Each Day Of Week Such As...

egraypitt, thanks for your feedback regarding our DVR capabilities. I understand your frustration. There is an option to record manually. First go to the channel in the grid guide, hover over the...

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Re: X1 Streaming quality is inferior

Once again rusty is trying to validate that 720p was a good decision by Comcast. IT WAS AND IS A HUGE MISTAKE. Comcast could have gone in a few different directions and they chose the worst case...

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Error Code XRE-00303 when trying to install the new X1

We just received our new X1 equipment and upson installing it we now have this message on our tv. "Sorry, we're having some trouble" "This may be temporary so please try again" XRE-00303.We have tried...

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Re: Error Code XRE-00303 when trying to install the new X1

Sorry but that is not a valid X1 error code. It is most likely XRE-03003 or XRE-03033.XRE-03003 means the box is not seeing live signal. XRE-03033 can mean a couple of different things.tk0624 wrote:We...

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Re: Signal shortage question for xfinity techs

Wow thats a long time. I will update you.

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Re: X1 Streaming quality is inferior

You are correct about Comcast's streaming. It's not only degraded by resolution, it's also bandwidth starved. More and more I'm using my Amazon Fire box to watch programs and my antenna to watch local...

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Re: Error Code XRE-00303 when trying to install the new X1

I'm an install tech and I can promise you that's a legit X1 code because I'm getting the same one. Maybe look up the code this time.

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Re: Error Code XRE-00303 when trying to install the new X1

Sorry, this is a new error code I have not seen. However based on previous experience with X1 error codes it looks like a "no connection" code.Hopefully you have unpluged and rebooted all X1 boxes in...

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Re: Parental Control with Netflix App

I have this issue currently. Was there a resolution? We are signed it to Netflix on both of our Xfinity boxes, and we are required to enter a PIN before opening Netflix. This means I have to help my...

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Re: compatiable cable boxes to buy

Cable boxes are available to buy and they are legal if purchased by the right retailer. Pace, Motorola and others are available to purchase, they are refurbished .

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