Re: got X1 Upgrade and now sometimes I have a Blue Screen and sometimes I...
RickGr4 wrote:Robert,I think you need to reread my earlier post in this thread. Also, you never mentioned EXACTLY which X1 box you are talking about...Model number please??? This is an XG1-A. Not sure...
View ArticleRe: to schedule a viewing, without DVR recording
GJBaustian, I am sorry for the delay. Are you still experiencing this issue?
View ArticleRe: X1 Cutting off DVR Recordings and not updating series recordings
After you set a program to record on your X1 DVR, highlight the program and hit "OK" a window will open up that says Episodes, Cancel, Options and some other things. Highlight Options and hit OK -...
View ArticleHDMI and Optical audio output at same time?
With the X1 system do the HDMI and Optical audio outputs have the ability to work at the same time? I have a TV that doesn’t have an optical audio out, nor a L/R composite output, so it’s not...
View ArticleRe: HDMI and Optical audio output at same time?
Yes, both outputs work at the same time.svj81505 wrote:With the X1 system do the HDMI and Optical audio outputs have the ability to work at the same time? I have a TV that doesn’t have an optical audio...
View ArticleRe: Lost access to HD channels. Says I need to upgrade subscription or watch SD
Hello mgbarrett9, I verified that all your rate codes are correct on your account. Can you please confirm if you are still experiencing problems with your HD service?
View ArticleRe: Fast Forward for a Recording is Slow
truerock2, I am sorry for the delay. I am glad that your issue was resolved. If you have any questions in the future feel free to reach back out to us.
View ArticleRe: got X1 Upgrade and now sometimes I have a Blue Screen and sometimes I...
What type of cable are you using to connect the X1 box to the TV?
View ArticleRe: Cloud Recordings
I sometimes have to delete recordings on the cloud that are NOT on my DVR. It frees up space because X1 combines the DVR and Cloud space.
View ArticleXR11 Remote battery level
I have an XR11 remote. A couple of weeks ago the remote battery level indicator in the About menu inidicated the battery was down to 30%. I changed the batteries, but the About menu still shows the...
View ArticleRe: got X1 Upgrade and now sometimes I have a Blue Screen and sometimes I...
As I mentioned earlier in this thread, X1 boxes have a questionable history with projectors, especially when an AV receiver is involved. Also X1 boxes do not respond well with HDMI "adapters" and...
View ArticleRe: XR11 Remote battery level
The battery level meter has proven to be highly unreliable. Comcast has never told us what it does or how it works. Please keep in mind that many people have more than one X1 remote "paired" to their...
View ArticleRe: X1 Cutting off DVR Recordings and not updating series recordings
Another method to get the same result to see recording options - after finishing recording a show, highlight the show and hit record again and you can extend shows and then confirm. Skips one step and...
View ArticleXr 00251 error
So trying to set up new box. Error message Xr 00251. Called Comcast signal pushed thru to box. Reboots box shows that box is added to my account however box still has error message that box needs to...
View ArticleRe: Cable box troubles
Call Comcast and have them send a tech out...???The only person that can fully diagnose X1 is a tech that is actually at your house. Comcast usually uses subcontractors for original installs and they...
View Articlehow to auto extend all favorite MLB games
How do I set my mlb extra innings favorites to auto extend the recording
View ArticleRe: Yet another X1 "slow response"
Ha! I know a lot of engineers who could only dream of a world in which software behavior was as repeatable as you suggest!
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