Hi, @D1215! Thanks for using our forums page to reach out for help with the X1 4K wireless set-top box concern. I love the amazing picture quality on my 4K set-top-box so I understand the importance of watching your programs without any error messages! Let’s get this fixed. To get started, would you mind sending us a private message by clicking on my handle “ComcastGabe” with your name and address so I can take a look at what’s going on?
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