wrote: Why is that the way it functions? That seems nonsensical. All buttons work for the TV except for the "OK" button?!
the "OK" (enter) button is tied to the set top box not to the TV so the TV does not receive a signal from the button.
↧
Re: XR11 remote OK/Enter button not working with TV after switching inputs
↧
X1 connection fail
X1 constantly fails. Message reads cannot connect to x1 error code RDK03033
Only on x1 boxes. Hub and 3 terminals
changed Hub, drop, wires inside, gateway, amp, 7 techs 4 were senior techs
In former tech sup. No one can figure out. There is no Ingress, no error codes on the diagnostic screen. But no one seems to be able to figure out why the X1 box is having these problems.
Only on x1 boxes. Hub and 3 terminals
changed Hub, drop, wires inside, gateway, amp, 7 techs 4 were senior techs
In former tech sup. No one can figure out. There is no Ingress, no error codes on the diagnostic screen. But no one seems to be able to figure out why the X1 box is having these problems.
↧
↧
Re: Why does to the All Power button on the remote put the TV box to sleep?
I have tried all suggestions to no avail. I called comcast . 2 techs later and 1 1/2 hours on the phone, I now have a ie or I/E up in the corner of all broadcast tv programs. I have a tech coming out tomorrow. I will be charged $25.00.
↧
Re: X1 connection fail
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
↧
Re: Why does to the All Power button on the remote put the TV box to sleep?
The cable box still turns on at 5:00 and stays on until we shut it off. The daily update is supposed to be between 2:00 a.m And 4:00 am
↧
↧
Re: Why does to the All Power button on the remote put the TV box to sleep?
Can you provide a screenshot of the IE? Is it a tv message?
↧
Re: Xfinity XG1v4 TV Box
I would like to request an XG1v4 TV Box. Please advise if Xfinity can send me one. Thank you and have a great day.
↧
Re: Olympics in Atmos
the amount of HDMI inputs is not an issue on the TV, Receiver or DVD player. The issue is with the XG1 Set top box which has only a single HDMI ouput and no optical audio output. This is crazy by today's standards.
↧
Re: Eaton CHSPCABLE compatibility with xfinity
wrote: ... I am asking specifically about the Eaton CHSPCABLE surge protector ...
If you must use a surge protector, a gas discharge type with signal quality specs like
https://www.amazon.com/TII-Broadband-Satellite-Lightning-Protector/dp/B0016AIYU6
http://www.tiitech.com/repository/datasheetlibrary/210_212.pdf
would be preferred over the one you posted.
The few specs I can find on the Eaton don't indicate what effects it has on signal quality.
↧
↧
Re: X1 connection fail
Have 4 total x 1 boxes all the X1 boxes go to the same code the same time. Do the same thing on all four. I also noticed the speeds of my internet fall almost bought him out when he gets one goes out as well. Now as a tech supervisor I can't explain it. I could only think it's maybe a head and issue. I can't get a supervisor checkouts manager to take care of this. If I was only back
↧
X1 set up question
Long story short , I disconnected the cables from my x1 box and can't figure out how to reconnect them. My problem is I have 3 cables comming out of one hole in the floor. One is from a roof antenna that recently had a tree fall on it and is not connected. One is Comcast and one is ?? Could be Comcast? Could be an old direct TV satellite, I just have no idea what's what. I would just test them but I don't know what the back of the box should look like when it's correctly configured.. how many cables go in? There looks to be two places they could connect Or does one go on TV and one on box? If so which place on x1? Sorry I know it's a confusing question. Thanks for any help
↧
XR15 remote causing involuntary thumb movement.
I got the new remote on Thursday and I been having trouble using the arrow keys cause there so small and I really have to press hard so it seems I'm giving my thumb a work out so this morning I been having involuntary shaking of my thumb when I'm not using it I blame the XR15 remote cause I been giving a lot of strength on my right thumb to press buttons on the Xr15 remote the butons are small and hard to push and I have small fingers so it's no easy task.
Should I switch my remote back to the XR11 that gave me no problems and i didn't have to put my thumb into a thumb work out just to get the entertaimment I need.
↧
Re: X1 connection fail
Det0814, please send me a private message with your full name, address, and phone number so I can check out your signals and send a tech if necessary.
KenF
↧
↧
Re: X1 DVR Box
How did you resolve the issue? I'm having the same problem
↧
DVR Manager
Is it possible while logged into the DVR Manager on my PC to be able to schedule shows on our X1 DVR? If it is there, I don't see it.
Additionally, I would like to be able to record a channel from the DVR Manager, ie. Channel 702 from 6pm to 10pm. The latter can be done with the X1 Guide.
↧
Re: X1 DVR Box
TeeTee3 Check your PM
↧
Re: One time recording on DVR for a marathon of shows
Side question to my own topic: When entering in the hour and minute of the start time for programming a specific channel, I seem to be able to only use the up or down arrow keys on the remote to change the minute field. It is painstakingly slow to change this field. Is there a button press that will quickly set the minutes to :00 or increment to the nearest :15 or :30?
↧
↧
Re: X1 DVR Box
Thanks!
↧
YouTube video format not supported
I tried to play a movie I own from my Google library using YouTube app in X1 from Xfinity and this is what I am shown instead (see image). Would anybody from Xfinity Comcast support please help? This movie plays without any problems on any smart phone or tablet using my Google account. I can confirm that any other video in YouTube app under X1 plays also fine.
↧
Re: XR15 remote causing involuntary thumb movement.
No movements anymore
↧