tried that it worked for about a day did it again no help
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Re: problem with voice guide
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Re: XiD-P wont shut off
Swaps are free at the nearest Xfinity Store.
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Re: X1 - DVR Feature Requests
Yea, so much for "AUTO EXTEND" feauture, right ? That feature doesn't work very well.
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Re: Issue regarding the XG1v4-A set-top box.
wrote: wrote: I have NO splitters in ANY of my two 4k boxes, X1 DVR, and two companion X1 boxes.
Splitters should not be used with the X1 system.
That is absolutely not true.
I happen to have a (really good) splitter between my XG1V4 box and my SB8200, and last I checked they're working just fine. 
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Re: XiD-P wont shut off
Ok, we had two boxes for over a year. And they went south at the same time.
Almost like Comcast did an upgrade on line.
Now they won’t a knowledge the problem.
We we went and exchanged for new hardware same problem.
I’ve been an electrical engineer for 40yrs.
i don’t plan on exchanging boxes forever.
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Re: X1 - DVR Feature Requests
wrote: Yea, so much for "AUTO EXTEND" feauture, right ? That feature doesn't work very well.
Requesting new features doesn't work very well either...
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Re: XR11 Power and Automatic Input Selection on 2017 LG OLED TV
wrote: Hi
. I can assist in researching the HDMI-CEC support issue you are encountering. I will have to do some research with our video experts to confirm, but for starters, please go into the Comcast Labs settings and confirm if the 'HDMI Link' setting is On?
- More info about the Comcast Labs setting are found here: https://www.xfinity.com/support/articles/x1-comcast-labs
Thank you,
Yes, I've confirmed the labs HDMI Link is on. I detailed my notes and experiments in this post:
I ran a few different setting tests with the labs feature - it sort of works. Unfortunately it sends a constant / repeated signal of "look at my input" to the TV. It will change the HDMI input to the X1 STB automatically on power up, but it continues to do so even when the box is powered down via preferences. When a streaming device input is signaled to the TV X1 immediately takes it back and requires a manual input again. Hopefully they streamline it and find a way to roll it out for the cloud only boxes in standby/sleep mode that don't need constant HDMI out signal.
The HDMI-CEC function in labs today isn't coded properly, the key consumer advantage of HDMI-CEC is to automatically switch inputs between multiple devices on a single screen without the need of a universal remote or receiver.
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Re: can the new dvr box connect via bluetooth
Hi Andrew,
I just had an HG4 Bluetooth enabled box installed. It works for one pair of headphones, but not two. Is that correct? If it is, that’s unfortunate. Is there any kind of workaround? I also have a Homespot Blue Tooth Audio Transmitter that does work for two headphones, but I was never able to get it to work with either. Any tips gratefully received
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Re: X1 - DVR Feature Requests
wrote: wrote: Yea, so much for "AUTO EXTEND" feauture, right ? That feature doesn't work very well.
Requesting new features doesn't work very well either...
...or the return of previously available features (i,e, frame-by-frame advance, proper slo-mo, recording the buffer, etc) 
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Re: X1 - DVR Feature Requests
wrote:
wrote: wrote: Yea, so much for "AUTO EXTEND" feauture, right ? That feature doesn't work very well.
Requesting new features doesn't work very well either...
...or the return of previously available features (i,e, frame-by-frame advance, proper slo-mo, recording the buffer, etc)
---
I was getting ready to post exactly the same sentiments. They should give us back the basics they took away before doing anything new. I don't think what we have asked for over and over ad naseum to be reinstated is too much to ask. 
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Re: X1 - DVR Feature Requests
Aren't we past all the patent expiration dates by now?
That's what folks kept saying was the reason for a lot of the functionality losses, although I still believe it's a bandwidth/performance decision.
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Error message xre03121
For weeks i am unable to watch 41 fox news and other random channels. Picture is usually very pixelated, sound marbled, and sometimes cant change channels at all . Tried rebooting nothing please help
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Playlist Looping
I work at a call center where comcast is a client, and i was asked a VERY good question by an Xfinity customer; Can we set the playlists we make to Loop continuously, like how one might do with a Bluray or DVD, or a Digital Playlist on Windows Media PLayer, VLC Media player and the like?
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Re: problem with voice guide
Hello, I can assist you further from here if you would like. Would you mind if I look at your account?
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Re: XiD-P wont shut off
Same here, 2 Xid-p boxes will not power down with remote. There is a power button in the corner above the light. Pain on the ×==×££€₩
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TV cuts out
our xfinity tv connection goes off and on multiple times each night between 6:00-6:30. Is this happening to anyone else?
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Re: Why does to the All Power button on the remote put the TV box to sleep?
I have the opposite problem. We shut the tv and cable off when we go to bed. Sometime during the night the night the cable box but nit the tv comes on by itself.
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Re: X1 4k box never available at service center
Hi
Sorry to hear about the experience you're having with your services after having the 4K box installed. I'd like to see how I can help. What types of issues have you noticed since you got the new box?
Thanks for reaching out and sharing your experience. I can take review your account to see if there's anything I can do to help. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message?
To send a private message click on my name "ComcastChe", then click private message me.
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Re: Error message xre03121
wrote:
For weeks i am unable to watch 41 fox news and other random channels. Picture is usually very pixelated, sound marbled, and sometimes cant change channels at all . Tried rebooting nothing please help
tune to that channel and if it is having problems (or when it is 'acting up') call 800-Comcast and select TV and ask the agent to run the Internal Troubleshooting Guide Einstein. They may be able to tell from the internal logs if the signal is low on that channel. If not, a local tech can come to the home and find out what the issue is and get it fixed.
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Re: Why does to the All Power button on the remote put the TV box to sleep?
wrote: I have the opposite problem. We shut the tv and cable off when we go to bed. Sometime during the night the night the cable box but nit the tv comes on by itself.
the set top boxes are not powering down, they are going into a power-save mode. The boxes automatically reboot and that refreshes the firmware when available and the menu system as updates are available.
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