Display on screen reads V1.12 Pace PXD01ANI (74371CU) Loader " There is no Software to execute
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Cable Box
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Error message xre03121
For weeks i am unable to watch 41 fox news and other random channels. Picture is usually very pixelated, sound marbled, and sometimes cant change channels at all . Tried rebooting nothing please help
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Re: Error message xre03121
wrote:
For weeks i am unable to watch 41 fox news and other random channels. Picture is usually very pixelated, sound marbled, and sometimes cant change channels at all . Tried rebooting nothing please help
tune to that channel and if it is having problems (or when it is 'acting up') call 800-Comcast and select TV and ask the agent to run the Internal Troubleshooting Guide Einstein. They may be able to tell from the internal logs if the signal is low on that channel. If not, a local tech can come to the home and find out what the issue is and get it fixed.
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Re: Why does to the All Power button on the remote put the TV box to sleep?
is there a way to stop the cable box from going into,power saving mode, when I push the all of button. The tv goes off and stays off but the cable box comes back on during the night.
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Re: Why does to the All Power button on the remote put the TV box to sleep?
wrote: is there a way to stop the cable box from going into,power saving mode, when I push the all of button. The tv goes off and stays off but the cable box comes back on during the night.
the answer is in the post just above your second post on this thread.
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Re: Cable Box
Swap it out at your convenience, or let us know if you need assistance getting a tech out. That software isn’t going to load
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Re: Why does to the All Power button on the remote put the TV box to sleep?
I went into settings, power. We’ll see what happens tonight.
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X1 New Box Blur Help
I have an older 1080P Samsung LCD 52 inch, and have been very happy with the Comcast picture quality and motion handling for several years. It was a top of the line $3500 TV when it came out. My excellent Arris AX013-ANM died last weekend. It’s the black box with a clock and blue power button on the right. Looks like the XG1v3 picture on the site.
I went into my local office expecting they would have a newer better model but they gave me the exact same arris model I had, new sealed in plastic. I hooked it up and there was major lag in all the menus. Took forever to start a saved program. The motion was much worse than my old one. I watch a lot of sports and anytime the players moved in basketball and hockey. They are fuzzy/blurry and you can’t read their names on the jersey. The blur seems to fade in and out when they speed up and slow down. There is no blur when they stop running or the camera is zoomed in close.
I took it back and got another same exact model and it was the same problem. I called tech support a few times and found out about the new Arris Model Xg1v4, which they shipped to me. The smaller grey one with no clock or power button.
This XG1v4 has much faster menu system, but also has this same exact motion blur problem as the older Arris AX013 replacements they gave me. I have tried changing settings to 1080p, 1080i, and 720p and it’s the same issue
I am so bummed because my 3-4 year old box was perfect. Do you think they changed something in the recently manufactured boxes that cause this problem? I highly doubt something technical went wrong with my wiring or outside at the exact same time my box died. If so, what could cause this motion blur on the players in sports? Any advice would be helpful as I watch a ton of sports and can’t live with it.
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Re: The problem is not the XFINITY XG1v4 TV Box, IT'S THE SHIPPED HDMI CABLE!
FWIW, when I received my X1v4-A box I was suspicious of the Comcast-supplied HDMI cables and didn't use them, but instead used my own HDMI 2.1 cables (Echogear). Even with the best possible cables, I was dissappointed with the clarity of the image. Lots of edge fuzziness, lack of color depth, and artifacts.
I was able to get some improvement by tweaking the settings on my Sony 55A1E TV. High-end Sony TVs have pretty sophisticated and aggressive image processing, which I suspected may be interfering. When I turned off some settings (Clarity/noise reduction), the image somewhat improved. I also warmed up the color, as the color on the 4K/Best Available was cooler and duller than on the 1080P setting. Looks pretty good now.
Worth a try, if you haven't already.
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Eaton CHSPCABLE compatibility with xfinity
Can the Eaton CHSPCABLE surge protector be used with Comcast Xfinity?
I am asking specifically about the Eaton CHSPCABLE surge protector, available for ~$42 from depot.
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X1 self kit, not a 4g box, should I install?
I got a new UHD 4G TV a week and a half ago and was considering the new 4G box.
I don't currently have X1 just an HD set-top box
A message popped up on my TV saying I would be eligible for an X1 self install kit.
I went ahead and ordered, it came yesterday, but the set-top box is not the xg1v4.
Should I install the upgrade to X1 with this equipment now, try and get a 4G box later, or take it all back to the store and request a 4G box.
Second question ,
I own my own modem and would like to continue to .
Am I going to be forced to rent a Comcast modem for the X1 service
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Re: X1 self kit, not a 4g box, should I install?
wrote: I got a new UHD 4G TV a week and a half ago and was considering the new 4G box.
I don't currently have X1 just an HD set-top box
A message popped up on my TV saying I would be eligible for an X1 self install kit.
I went ahead and ordered, it came yesterday, but the set-top box is not the xg1v4.
Should I install the upgrade to X1 with this equipment now, try and get a 4G box later, or take it all back to the store and request a 4G box.
Second question ,
I own my own modem and would like to continue to .
Am I going to be forced to rent a Comcast modem for the X1 service
It's up to you, if you don't have a 4K Netflix subscription, it won't matter much.
All you did was swap boxes, your modem has no bearing on how the X1 platform works.
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Re: Eaton CHSPCABLE compatibility with xfinity
wrote: Can the Eaton CHSPCABLE surge protector be used with Comcast Xfinity?
I am asking specifically about the Eaton CHSPCABLE surge protector, available for ~$42 from depot.
You shouldn't run cable through any surge protector. They don't play nice with signal levels, moca, etc. It's your house though and you can try it if you want.
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Re: X1 self kit, not a 4g box, should I install?
Thanks
There is some content available through my Amazon Prime
I am also considering getting Netflix
Also looking forward to the feature, as I'm sure new content will become available.
I'm wondering what my best bet is to get the 4G box, just order one from one of you here, or try my luck at the local Comcast store
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Re: X1 self kit, not a 4g box, should I install?
Dumb question how do you quote someone on here? 
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Re: X1 self kit, not a 4g box, should I install?
wrote: Thanks
There is some content available through my Amazon Prime
I am also considering getting Netflix
Also looking forward to the feature, as I'm sure new content will become available.
I'm wondering what my best bet is to get the 4G box, just order one from one of you here, or try my luck at the local Comcast store
There's no Amazon access through the X1 boxes
If you want to try and get a 4K dvr sent to you post here
http://forums.xfinity.com/t5/Customer-Service/Xfinity-4k-XG1v4-Cable-Box-Availability/td-p/2987898
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Re: Update to X1
The eroor means that you don't have a usable live cable signal.
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X1 satellite box?
Do the satellite boxes work with the old analog tube TV?
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Re: X1 satellite box?
Yes, all X1 boxes except the Xi5 will work with analog TVs
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Re: X1 satellite box?
Thanks
Does it matter if it is activated on an analog TV then later switched to an HD TV?
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